Page 7 - 002 Corporate Brochure FINAL:Layout 1

We always go the extra mile to deliver exceptional personal service. We take pride in what we do and through our long-term partnership approach, you can always trust us to provide impeccable service levels. • Guaranteed delivery performance • Service Level Agreements (SLAs) • Personalised KPIs • Service level reports • Industry leading fulfilment • Fully committed to quality • Fully committed to reducing our environmental impact • We invest in our trusted team Our powerful, secure and robust web portal means you can manage all your products and services online, at a time to suit you. • Available 24 hours a day, free of charge • Secure and robust system • Password protected for multiple users • Products, services and prices pre-agreed • Real time stock availability • Full usage and management reports • Real time order history • Flexible and tailored to your unique requirements • Total control when you need it You can of course call or email us. Exceptional personal service 7 SMART Business Supplies is an excellent company to work with. Fast and efficient service, good quality products, fuss free returns, reliable next day delivery and as much help and assistance as we feel we need. “ “